The minutes of the Patient Group meetings are below - please click any of the individual links to open the document.
If you would like to join the Patient Participation Group, click here to use our Secure Online Form.
Statement from PPG Members
My husband and I transferred to Shinfield Surgery when we moved here nearly 7 years ago. In all that time we have enjoyed exemplary medical care. However, over the last couple of years we, like many others, have become very concerned over the lack of appointments, inability to get through to the surgery by telephone and problems with the online application for ordering repeat prescriptions and booking appointments.
Rather than just complaining about the problems, we resolved to do something positive and that is why we joined the Patients Participation Group. This Group has been set up to discuss and to offer a patient’s perspective on any problems affecting the smooth running of the surgery. These suggestions have willingly been taken on board not only by the Doctors but the staff as well and we are all determined to get the Practice running smoothly but to do this we desperately need more people with bright ideas to help us.
Come on fellow patients, if you want your surgery to run well, instead of complaining - do something - join us at the Patients Group. Surely you can manage a couple of hours every 4 months! Lesley & Alfred Huston